Expo 2020 Dubai runs on SAP

Expo 2020 using SAP for HR, procurement, analytics and more

PODium, an interactive technology platform, will help people with disabilities navigate the Expo 2020 site.
PODium, an interactive technology platform, will help people with disabilities navigate the Expo 2020 site.

Expo 2020 is running various SAP products to help optimise processes and costs, and ultimately deliver better experiences for visitors.

Expo 2020 Dubai is currently using SAP S/4HANA for back-end financials, HR and procurement and the SAP C/4HANA suite for real-time visitor information. It is using the SAP Analytics Cloud solution and SAP Digital Boardroom for real-time analytics and visualised reporting. Expo 2020 Dubai is also planning to implement the SAP Customer Checkout application to process retail sales transactions from hundreds of points of sale across the site.

 “SAP is key to helping Expo 2020 Dubai deliver a seamless, integrated experience for organizers, participants and visitors,” said Mohammed Al Hashmi, chief technology officer, Expo 2020 Dubai. “We’re using the latest solutions from SAP in areas such as analytics and customer profiling to help tailor the Expo experience for millions of visitors based on their personal preferences.”

SAP will deploy PODium, an interactive technology platform to help people with disabilities navigate the Expo 2020 site. SAP has co-developed the platform with Expo 2020 Dubai through the SAP Co-Innovation Lab location in UAE. The platform uses analytics and experience management technologies from SAP – coupled with input from IoT and mobile tracking technologies.

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