Jumbo Group selects Microsoft Dynamics 365 for ERP

Digital transformation efforts for retailer stymied by legacy ERP system

There has seen a growing demand for the benefits of the intelligent cloud.
There has seen a growing demand for the benefits of the intelligent cloud.

Jumbo Electronics has selected Microsoft’s Dynamics 365 to transform its business processes.

Jumbo found its options for digital transformation were limited by its legacy ERP system, and surveyed market options for a replacement that would be cloud-based, agile, scalable, cost-effective, intelligent and integrated platform with other initiatives such as last mile delivery, call centre solution, ITSM, RPA, Retail CRM and 3PL. Dynamics 365 was chosen by Jumbo’s procurement team for these reasons, and for its dual ERP and CRM functionalities.

“The time-to-market and cost-planning aspects of Dynamics 365 were very appealing to us, as were the options to revamp critical business applications like ERP and CRM and have them adapt to our chosen best practices and specific operational needs,” said Arvind Agrawal, CEO of Jumbo Group.

Microsoft has seen a growing demand for the benefits of the intelligent cloud in the Middle East in recent years, with data showing a growing majority planning migration. In the midst of this trend, Microsoft earlier this year opened two cloud data centres in the UAE, to serve regional innovators and help them to achieve more.

“Organisations face increasingly demanding consumers in the shape of millennials and Generation Z – those who know what they want and how they want it. Dynamics 365 will arm Jumbo decision makers with 360-degree views of these customers and more, to help them create buying experiences that will be peerless across the region,” said Steve Rogers, CVP for Dynamics 365, EMEA, Microsoft.

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