Sestek joins Avaya DevConnect Partner ecosystem
Avaya and Sestek to bring voice-enabled smart technologies to Avaya platforms
Sestek, a provider of speech-enabled smart technologies, is now an Avaya DevConnect Technology Partner.
By joining the Avaya DevConnect Program, Sestek will develop applications for Avaya platforms to provide customers with end-to-end solutions that address the evolving business challenges posed by digital transformation.
“Our capabilities in voice biometrics, speech recognition, text-to-speech, and conversational AI, make us an ideal DevConnect Technology Partner for Avaya. Not only does Avaya recognise the importance of voice in the modern communications industry, but the company has made its platforms incredibly friendly to innovative third-party technology companies. We are eager to deliver solutions that solve our joint customers’ business challenges,” said Prof. Levent Arslan, CEO of Sestek.
Avaya’s DevConnect Program is intended to drive expansion of the open and agile Avaya application ecosystem so that more fully formed solutions can be delivered through its platforms.
“As voice continues to reassert itself as a key customer service channel, we’re excited to see the value that Sestek’s speech-enabled innovations can bring to our communications platforms. As we continue to expand our ecosystem, we’re enabling a simpler delivery mechanism for these disruptive technologies, driving new applications for voice across the customer and employee experiences and greater growth opportunities for our channel partners,” said Fadi Moubarak, vice president, channels, Avaya International.