ALE selected for WiFi rollout at City Seasons Hotel Deira

Hotel now consolidates its communications environment with ALE

Access to high quality Wi-Fi is among the top priorities for travellers when choosing their preferred hotel.
Access to high quality Wi-Fi is among the top priorities for travellers when choosing their preferred hotel.

City Seasons Hotel Deira has chosen Alcatel Lucent Enterprises (ALE) for its wireless infrastructure.  

Access to high quality Wi-Fi is among the top priorities for travellers when choosing their preferred hotel. It became imperative for the City Seasons Hotel Deira to upgrade their non-enterprise Wi-Fi points that lacked the capability to provide secure login and network management.

The hotel deployed 180 high performance 802.11ac Wave 2 in-room Alcatel-Lucent OmniAccess Stellar AP1201H WLAN Access Points, in addition to the Alcatel-Lucent OmniAccess Stellar AP1221 WLAN Access Points for common areas like the lobby, restaurants, and corridors.

“As an existing ALE voice customer, we were familiar with the high quality of solutions, and after sales service. It was a natural decision to choose ALE to meet our network and Wi-Fi requirements as well,” said Ahmed Mohamed, Group CIO of Bin Ham Group, the hotel’s parent company. “After replacing our legacy Wi-Fi system, we now provide our guests with faster, safer Wi-Fi access. This has resulted in better ratings and reviews on popular travel review websites, which also encourages more customers to choose to stay with us.”

The OmniAccess AP1201H and OmniAccess AP1221 are managed by the Alcatel-Lucent OmniVista 2500 Network Management System. It simplifies management for IT teams with an embedded controller-less architecture, providing user friendly workflows for unified access together with an integrated unified policy authentication manager (UPAM) that helps define authentication strategy and policy enforcement for employees, guest management and BYOD devices. The deployment was completed by ALE partner Siemcom. 

“We are excited that City Seasons Hotel Deira has consolidated their communications environment with complete voice, data, and Wi-Fi solutions from ALE. The latest implementation has not only strengthened our relationship, but also delivered tangible return on investment, flexibility and scalability to enhance their overall communication system while improving their customer experience,” said Manish Punjabi, channel sales manager, UAE & Oman, ALE.

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