From the magazine: AI revolution in UC
Artificial intelligence technologies help businesses boost customer satisfaction and drive productivity
How global banks are taking advantage of cloud
For Middle East banks, where the appetite of public cloud is low due to regulatory and privacy reasons, the preferred ...
Avaya delivers private cloud UC&C platform for Standard Chartered
Banking giant to enable unified communication across multiple client touch points
Avaya extends AI and cloud integration with Google Cloud
Avaya one of early access program partners working on various Google Cloud Contact Centre AI technologies
Avaya to open Customer Experience Centre at One Central
Facility at One Central by DWTC provides a platform to develop, test new ideas
RAK digitises public services with Avaya communication solutions
RAK e-GOV creates unified platform for greater citizen engagement, access to services and employee collaboration
Sestek joins Avaya DevConnect Partner ecosystem
Avaya and Sestek to bring voice-enabled smart technologies to Avaya platforms
Avaya opens customer experience centre in KSA
Facility to serve as a design and test bed for solutions by partners and customers
UAE Consumers demand ‘SuperService’: Avaya research
Four-in-Five UAE consumers want an immediate response from the organisations they contact
Emirates Healthcare deploys new contact centre solution
Medical group links its disparate telephony systems into an Avaya-based integrated communications solution

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