Maqta Gateway’s new online marketplace launched

Margo to streamline clearance and delivery of personal cargo cleared through Khalifa Port and Abu Dhabi International Airport directly to customers doorsteps

The 5th Digital Trade Community Forum attracted participants representing the maritime, trade, and logistics industry.
The 5th Digital Trade Community Forum attracted participants representing the maritime, trade, and logistics industry.

Maqta Gateway - developer and operator of the first port community system in the UAE and a wholly-owned subsidiary of Abu Dhabi Ports, hosted its 5th Digital Trade Community Forum.

Acting as a networking event connecting Abu Dhabi Trade stakeholders with key strategic partners and customers, the annual forum attracted more than 400 participants. The guest list included leaders representing key organisations within the maritime, trade, and logistics industry. Several partners and customers in attendance who are leading the charge for digital transformation within their respective service portfolios were honoured at the Forum.

The event also served as the launch platform for Maqta Gateway’s newest product, Margo, a digital marketplace for cargo clearance and delivery solutions. Margo enables consumers importing personal goods from anywhere around the world through Khalifa Port or Abu Dhabi International Airport to clear and have their goods delivered directly to their homes anywhere in the UAE.

Margo is intended to make shipping easy and convenient by eliminating the previous requirement for customers to physically visit various locations across Abu Dhabi in order to complete clearance procedures and arrange for collection of the shipment themselves.

Captain Mohamed Juma Al Shamisi, Group CEO of Abu Dhabi Ports said: “As trade enablers and trade champions, we realised the opportunities that digitalisation offers and the benefits it would bring to Abu Dhabi and the UAE, and our partners and customers. We started with a series of small initiatives, tackling specific challenges. Over the years, these small but effective solutions established our credibility to take bolder leaps. By 2016, we inaugurated and launched Maqta Gateway, a leader in the development of integrated digital solutions. Since then, we have seen impressive results and we continue to develop innovative solutions, which make trading in the UAE significantly easier, cheaper, more efficient, and more effective.”

Dr. Noura Al Dhaheri, CEO of Maqta Gateway, said: “Our aim at Maqta Gateway is to promote, develop and facilitate digitalisation across the maritime, trade and logistics industry, in order to streamline systems and processes and improve operations for all. Digitalising the clearance and shipment delivery process for customers is a natural development for the industry, and one which will benefit both service providers and customers, and Margo is the ideal marketplace through which providers and customers can connect. We’re confident it will be a valuable addition to our portfolio of digital innovations, further increasing demand for Abu Dhabi Ports’ services while promoting sustainability through diversification.”

Margo is supported by various logistics providers, including, MICCO Logistics, Etihad Airport Services Cargo, Agility, Kanoo Shipping, GAC and Sharaf Shipping Agency. Other service providers can register online.

The platform enables customers to canvass quotes from trusted shipping providers who compete for their business. It also opens a channel via which shipping providers can access an untapped market segment.

Once a quote is selected, Margo facilitates clearance and delivery between the customer and the shipping provider until the shipment arrives at the customer’s doorstep. The service guides users through the entire process, from quote to real-time tracking, to secure payment, and finally delivery.  Margo’s customer service team is available throughout the process to assist via phone or webchat.

The new portal, currently in the soft launch phase, is fully enabled to accept payments for all entry-related charges with a single-payment gateway making the process quick and simple.

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